MONDICOM

Privacy Policy

Last updated: 11 May 2026

1. Who We Are

QX TRADER LIMITED COMPANY ("we", "us", "our") is a company registered in Poland (NIP: 9721330689, REGON: 523010663, KRS: 0000990207), with its registered address at ul. 28 Czerwca 1956 r. 223/229 / 106, 61-485 Poznań, Poland. We are the data controller responsible for your personal data, trading under the MONDICOM brand.

2. What Data We Collect

We may collect and process the following data:

  • Identity data: Name, as provided during checkout
  • Contact data: Email address
  • Transaction data: Purchase history, payment details (processed securely via Stripe — we do not store card details)
  • Technical data: IP address, browser type, device information, and usage data collected via cookies
  • Communication data: Messages sent via our contact form or support email

3. How We Use Your Data

We use your personal data to:

  • Process and fulfil your orders (digital product delivery)
  • Communicate with you about your orders and enquiries
  • Send marketing communications (only with your explicit consent)
  • Improve our website and services
  • Comply with legal obligations

4. Legal Basis for Processing (GDPR)

We process your data based on:

  • Contract performance: To fulfil your purchase and deliver digital products
  • Legitimate interests: To improve our services and prevent fraud
  • Consent: For marketing communications and non-essential cookies
  • Legal obligation: To comply with tax, accounting, and regulatory requirements

5. Data Sharing

We do not sell your personal data. We may share data with:

  • Stripe: For secure payment processing
  • Email service providers: For order confirmations and newsletters (with consent)
  • Analytics providers: For website usage analysis (anonymised where possible)
  • Legal authorities: If required by law

6. Cookies

Our website uses cookies to enhance your browsing experience. Essential cookies are required for the site to function. Analytics and marketing cookies are used only with your consent. You can manage cookie preferences through your browser settings.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Transaction records are kept for a minimum of 6 years for tax and accounting purposes.

8. Your Rights (UK GDPR / EU GDPR)

You have the right to:

  • Access the personal data we hold about you
  • Rectify inaccurate or incomplete data
  • Erase your data (right to be forgotten)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time (for consent-based processing)
  • Lodge a complaint with the Polish Data Protection Authority — UODO (Urząd Ochrony Danych Osobowych) at uodo.gov.pl

9. International Transfers

Your data may be processed outside the EEA by our service providers. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

11. Children's Privacy

Our products are designed for children, but purchases are made by adults (parents, caregivers, or educators). We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal data, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page.

13. Contact Us

For any questions about this Privacy Policy or to exercise your data rights, contact us at support@mondicom.xyz or write to QX TRADER LIMITED COMPANY, ul. 28 Czerwca 1956 r. 223/229 / 106, 61-485 Poznań, Poland.